Terms of service

OVERVIEW

This website is operated by Agent Ink Apparel LLC on behalf of Ironmouse. Throughout the site, the terms “we,” “us,” and “our” refer to Agent Ink Apparel LLC. Agent Ink Apparel LLC is the merchant of record and provides the website, payment processing, customer service, order fulfillment, and other services associated with purchases made through this store.

Agent Ink Apparel LLC offers this website, including all information, tools, products, and services available through the site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or made available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using the website. By accessing or using any portion of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions contained in this agreement, you may not access the website or use the Service.

Any new features or tools added to the store will also be subject to these Terms. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any portion of these Terms by posting updates or changes to the website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have provided consent for any minor dependents under your supervision to use this site.

You may not use our products or Service for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through your use of the Service, including copyright and intellectual-property laws.

You must not transmit viruses, worms, malware, or any code of a destructive nature.

A breach or violation of these Terms may result in the immediate termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding credit-card information, may be transferred unencrypted and may involve transmissions over various networks or changes required to conform to the technical requirements of connecting networks or devices. Credit-card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or contact through the website without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available through the site is inaccurate, incomplete, or outdated. Information provided on the site is made available for general informational purposes and should not be relied upon as the sole basis for making decisions without consulting more complete or current sources when appropriate.

Any reliance on material provided through the site is at your own risk.

The site may contain historical information that is not current and is provided for reference only. We reserve the right to modify the contents of the site at any time, but we are under no obligation to update any information except as required by applicable law.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service, or any portion of it, at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 — PRODUCTS, SERVICES, AND PREORDERS

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are eligible for returns, refunds, replacements, or exchanges only in accordance with our Return and Refund Policy.

We make every reasonable effort to display product colors and images accurately. However, we cannot guarantee that the display of any color or product on your device will be completely accurate.

We reserve the right, but are not obligated, to limit the sale of products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of products or services offered. Product descriptions, availability, estimated timelines, and pricing may be changed at any time without notice at our discretion. We also reserve the right to discontinue any product at any time.

Any offer for a product or service made through the site is void where prohibited.

Preorder and Made-to-Order Products

Certain products sold through the store may be offered as preorders or made-to-order items. Preorder products are not currently available for immediate shipment and will enter production after the applicable preorder period has ended.

Any production, fulfillment, or shipping date provided on a product page is an estimate and is not a guaranteed delivery date. Estimated timelines may change due to manufacturing delays, product approvals, material availability, freight delays, customs processing, carrier disruptions, severe weather, or other circumstances outside our reasonable control.

Orders containing both preorder and in-stock products may be held until all products in the order are available to ship unless otherwise stated on the product page or at checkout. Customers who would like in-stock products shipped separately may be required to place a separate order and pay any applicable shipping charges.

Preorder items are custom manufactured based on customer demand. All preorder sales are final immediately upon purchase and cannot be canceled, changed, returned, or refunded, except where required by law or where the product arrives damaged, defective, or incorrect under our Return and Refund Policy.

If a preorder product experiences a significant delay, we may provide customers with updated information using the email address associated with the order.

If we determine that we are unable to produce or fulfill a product, we may cancel the affected item or order and issue a refund to the original payment method.

You are responsible for reviewing product descriptions, sizing information, estimated shipping timelines, and other product details before completing your purchase.

We do not guarantee that products, services, information, or other materials purchased or obtained through the Service will meet every personal preference or expectation.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order placed through the store.

We may, at our discretion, limit or cancel quantities purchased per person, household, account, payment method, billing address, shipping address, or order. These restrictions may include orders placed by or under the same customer account, credit card, billing address, or shipping address.

We reserve the right to limit or prohibit orders that, in our judgment, appear to have been placed by dealers, resellers, distributors, automated purchasing systems, or individuals attempting to circumvent product limits.

If we change or cancel an order, we may attempt to notify you using the email address, billing information, or telephone number provided when the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all transactions made through the store. You agree to promptly update your account information, including your email address and payment information, so that we can complete transactions and contact you when necessary.

For additional information, please review our Return and Refund Policy.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor, control, or manage.

You acknowledge and agree that access to such tools is provided “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind.

We will have no liability arising from or relating to your use of optional third-party tools.

Your use of optional tools is entirely at your own risk and discretion. You are responsible for reviewing and accepting the terms under which third-party providers make those tools available.

Any new features, services, tools, or resources offered through the website in the future will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Certain content, products, or services available through the Service may contain materials or links provided by third parties.

Third-party links may direct you to websites that are not affiliated with or controlled by us. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.

We do not warrant and will not have liability or responsibility for third-party materials, websites, products, or services.

We are not liable for harm or damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites.

Please carefully review the policies and practices of any third party before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us contest entries, reviews, creative ideas, suggestions, proposals, plans, feedback, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may edit, copy, publish, distribute, translate, and otherwise use those submissions in any medium, subject to applicable law.

We are under no obligation to maintain submissions in confidence, pay compensation for submissions, or respond to submissions unless otherwise agreed in writing.

We may, but are not obligated to, monitor, edit, or remove content that we determine is unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of another party’s intellectual-property rights or these Terms.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.

You further agree that your submissions will not contain unlawful, abusive, defamatory, obscene, or malicious material, or any virus or malware that could affect the operation of the Service or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any submission.

You are solely responsible for the submissions you make and their accuracy. We assume no liability for comments or other content posted by you or a third party.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the site or through the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, production timelines, transit times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the Service is inaccurate, including after an order has been submitted.

If an order is canceled after payment has been collected, the applicable refund will be issued to the original payment method.

We undertake no obligation to update, amend, or clarify information through the Service except as required by applicable law.

No specified update or refresh date should be interpreted as indicating that all information available through the Service has been modified or updated.

SECTION 12 — PROHIBITED USES

In addition to other prohibitions contained in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, state, provincial, or local law or regulation;
(d) to infringe upon or violate our intellectual-property rights or the intellectual-property rights of others;
(e) to harass, abuse, threaten, insult, harm, defame, intimidate, or discriminate against another person;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware, or malicious code;
(h) to collect or track the personal information of others without authorization;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise misuse the site;
(j) for any obscene or immoral purpose;
(k) to interfere with or circumvent security features of the Service or any related website;
(l) to use automated purchasing tools, bots, scripts, or similar systems to circumvent product or order limits; or
(m) to purchase products for unauthorized resale or commercial distribution.

We reserve the right to terminate your access to the Service for violating any prohibited use.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that results obtained through the Service will be accurate or reliable.

You agree that we may remove the Service for indefinite periods or cancel the Service at any time without notice.

To the fullest extent permitted by law, your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered through it are provided “as is” and “as available,” except as expressly stated by us.

To the fullest extent permitted by law, we disclaim all express or implied representations, warranties, and conditions, including warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Agent Ink Apparel LLC or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Service or products purchased through the Service.

This limitation applies whether the claim is based in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Because some jurisdictions do not permit the exclusion or limitation of certain damages or warranties, our liability in those jurisdictions will be limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits any right or remedy that cannot lawfully be excluded or limited.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Agent Ink Apparel LLC and its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any third-party claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms, your violation of any law, or your violation of the rights of a third party.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law.

The unenforceable portion will be considered severed from these Terms, and the determination will not affect the validity or enforceability of the remaining provisions.

SECTION 16 — TERMINATION

The obligations and liabilities incurred by the parties before the termination date will survive termination of these Terms.

These Terms remain effective unless and until terminated by either you or us.

You may terminate these Terms by notifying us that you no longer wish to use the Service or by ceasing to use the site.

If, in our judgment, you fail or we suspect that you have failed to comply with these Terms, we may terminate this agreement or deny you access to the Service without notice. You will remain liable for all amounts owed up to and including the date of termination.

SECTION 17 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision contained in these Terms will not constitute a waiver of that right or provision.

These Terms and any policies or operating rules posted through the site constitute the entire agreement and understanding between you and us regarding your use of the Service.

These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, relating to the Service.

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Service will be governed by and construed in accordance with the laws of the State of Kansas, without regard to conflict-of-law principles.

SECTION 19 — CHANGES TO THESE TERMS

You may review the most current version of these Terms at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any portion of these Terms by posting updates and changes to the website.

It is your responsibility to periodically review this page for changes. Your continued use of or access to the website or Service following the posting of changes constitutes acceptance of those changes.

SECTION 20 — CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Agent Ink Apparel LLC
Email: support@agentink.gg